import { Skill } from '@openclaw/core';
import { ShopifyClient } from './clients/shopify';
import { AmazonClient } from './clients/amazon';
import { TikTokClient } from './clients/tiktok';

interface AutomationTask {
  type: 'product_selection' | 'listing' | 'customer_service' | 
        'order_processing' | 'inventory' | 'ads_optimization';
  platform: 'shopify' | 'amazon' | 'tiktok';
  parameters?: Record<string, any>;
}

export const ecommerceAutomationSkill = new Skill({
  name: 'e-commerce-automation',
  description: '跨境电商全链路自动化：选品/上架/客服/订单/库存/营销',
  
  config: {
    platforms: ['shopify', 'amazon', 'tiktok'],
    autoReplyEnabled: true,
    inventoryThreshold: 50,
    priceMonitoringInterval: 300000 // 5 分钟
  },

  onStart: async (context) => {
    context.logger.info('🚀 启动跨境电商自动化系统...');
    
    // 初始化平台客户端
    const shopify = new ShopifyClient(process.env.SHOPIFY_API_KEY);
    const amazon = new AmazonClient(process.env.AMAZON_SP_API);
    const tiktok = new TikTokClient(process.env.TIKTOK_ACCESS_TOKEN);

    // 启动自动化任务
    await startProductSelection(context);
    await startCustomerService(context);
    await startOrderProcessing(context);
    await startInventoryMonitoring(context);
    await startAdsOptimization(context);

    // 监听自定义任务
    context.on('automation_task', async (task: AutomationTask) => {
      try {
        switch (task.type) {
          case 'product_selection':
            return await selectProducts(task.platform, task.parameters);
          case 'listing':
            return await autoListProducts(task.platform, task.parameters);
          case 'customer_service':
            return await handleCustomerInquiry(task.platform, task.parameters);
          default:
            throw new Error(`未知任务类型：${task.type}`);
        }
      } catch (error) {
        context.logger.error('❌ 自动化任务失败:', error);
        await context.notify('dingtalk', { 
          message: `⚠️ 电商自动化异常：${error.message}`,
          level: 'high'
        });
      }
    });
  },

  onStop: async (context) => {
    context.logger.info('🛑 停止电商自动化系统');
  }
});

async function handleCustomerInquiry(
  platform: string,
  params: any
) {
  const inquiry = params.inquiry;
  
  // 1. LLM 生成回复
  const response = await context.llm.generate(`
    你是专业跨境电商客服，请用${params.language || '英语'}回复客户：
    
    客户问题：${inquiry.question}
    订单号：${inquiry.orderId}
    产品类型：${inquiry.productType}
    
    要求：
    1. 语气友好专业
    2. 解答具体问题
    3. 提供解决方案
    4. 引导好评
  `);
  
  // 2. 发送回复
  if (platform === 'shopify') {
    await shopify.sendEmail(inquiry.customerEmail, response);
  } else if (platform === 'amazon') {
    await amazon.replyToMessage(inquiry.messageId, response);
  }
  
  // 3. 记录对话
  await context.db.save({
    type: 'customer_service',
    platform,
    inquiry,
    response,
    timestamp: new Date()
  });
}

{
  "platforms": {
    "shopify": {
      "enabled": true,
      "apiKey": "${SHOPIFY_API_KEY}",
      "password": "${SHOPIFY_PASSWORD}",
      "storeUrl": "${SHOPIFY_STORE_URL}"
    },
    "amazon": {
      "enabled": true,
      "spApiId": "${AMAZON_SP_API_ID}",
      "secret": "${AMAZON_SECRET}",
      "marketplace": "ATVPDKIKX0DER"
    },
    "tiktok": {
      "enabled": true,
      "accessToken": "${TIKTOK_ACCESS_TOKEN}",
      "shopId": "${TIKTOK_SHOP_ID}"
    }
  },
  "automation": {
    "autoReply": {
      "enabled": true,
      "responseTime": "<1min",
      "languages": ["en", "es", "de", "fr", "ja"],
      "escalationRules": {
        "negativeSentiment": true,
        "refundRequest": true,
        "complexIssue": true
      }
    },
    "inventory": {
      "lowStockThreshold": 50,
      "autoReorder": true,
      "reorderPoint": 100,
      "reorderQuantity": 500
    },
    "pricing": {
      "monitorCompetitors": true,
      "autoAdjust": true,
      "minMargin": 0.15,
      "maxDiscount": 0.20
    }
  }
}